Before You Buy

Each device is $99, with a one-time SIM activation fee of $20 for a total of $119 per device. When ordering, you will also choose an update frequency plan depending on your tracking requirements:
  • 30 Second Update Plan - $30/month/per device
  • 90 Second Update Plan - $25/month/per device
  • 5 Minute Update Plan - $20/month/per device
Essentially, these devices report back their location every X amount of minutes. The more frequent your reporting, the closer to real-time your tracking becomes.
You can always change between one plan and another if you feel that you require more or less frequent updates. Please keep in mind that the plan changes may not occur until the next billing cycle, which is typically 30 days.
While we ask our customers for a one year commitment, over 98% of them continue to use our service well beyond the term of their initial contract. After the first year, the service is provided on a month-to-month basis and can be canncelled at any time with a 30-day notice.
We want you to be happy with your decision. All of our orders can be cancelled and returned witihn 15 calendar days of the purchase date for a full refund, less shipping costs.
We offer two types of devices depending on your needs:

  • Wireless Plug-in GPS Trackers - Our TMF-3030 plugin devices hook directly into your vehicle's OBD port. Most consumer vehicles built after 1996 will feature a standard OBD port, typically located on the right side, underneath the dashboard. These devices are quick to install and easy to swap, but may encounter issues with high-end vehicle electronic systems like in newer model BMW's or electric cars. Additionally, with the built in accelerometers, you can receive dangerous driving alerts for rapid accleration, harsh braking, and tight left and right cornering.

  • Hardwired GPS Trackers - Our TMF-2620 hardwired devices are installed via a simple three wire installation of power, ignition, and ground. They can be hidden out of sight in various places on your vehicle as to be less obvious to dishonest drivers and thieves. With an actual physical install, you'll never need to worry about the security of your vehicle's tracking or the ethics of your employees.
TrackMyFleet.com plugin devices are compatible with the vast majority of vehicles on the road today. When issues do occur, they are typically related to complex computer and electronic systems installed on newer luxury model vehicles. Please speak with your sales or support representative if you want to confirm the compatibility of our devices with your vehicles.

We have yet to encounter any vehicles where a hardwired tracking device would not function correctly.
Many insurance providers will offer discounts on your insurance rates if you have GPS tracking installed in your vehicles. Speak with your individual insurance provider to determine if they offer any such discounts.
At the moment, we only offer discounts to non-commercial organizations such as public transportation and utilities, schools, other government organizations as well as non-profits.
The order can be placed online directly on our website or by phone with one of our sales reps. Once your order is received and processed, we may contact you for some additional informaiton and to collect/confirm payment details. You may be asked to sign and send back a credit card authorization form before your order can be shipped.

Once your order is processed and is shipped, you will receive an email notificaiton with your FedEx tracking number.
While our Terms of Service do not prohibit you from reselling our GSP tracking devices, you need to keep in mind that you may be directly responsible for warranty replacements and any other hardware related issues that may occur outside of the manufacturer's one year warranty which TrackMyFleet.com provides to its direct customers.

After You Buy

Most orders are processed and shipped the same day as long as the order is received before 2pm CST. However, exceptions may occur and we ask that you allow for up to two business days for processing. Our standard delivery option is FedEx 2-Day Air. If you need your tracking devices sooner, please be sure to let us know at the time of you placing your order.
Yes, absolutely. We include a printed version of our installation guide with every order. If you prefer a soft copy of the guide, please contact our Support team and we will gladly email you a copy of the installation guide in a PDF format.
Our wireless plugin (TMF-3000) trackers require no professional installation as they can be simply plugged into the OBD-II port underneath your dashboard. However, wired devices should be installed by an experienced car mechanic to ensure proper wiring and setup.
The login infomation for the TrackMyFleet.com tracking portal will be included with your order.
All devices are tested before they are shipped. If the GPS trackers do not appear in yor tracking panel, it could be due to a number of reasons.

Before the units will appear in the platform, they must have have some initial activity in an area where they can receive a cellular and GPS signal (Such as outside a mechanic's garage). If after 20 minutes of use, the vehicle does not appear, please contact our technical support at 877-646-2277 or e-mail us at support@trackmyfleet.com

General

Yes, absolutely. We offer a wide variety of accessories for our hardwied GPS tracking units. These accessories include Starter Interrupt Kit, iButton Driver ID (key fob) as well as other accessories. Please call or email our sales line at 877-646-2277 or sales@trackmyfleet.com.
Yes, our software allows you to monitor and track excessive idles generated by your vehicle, and approximate fuel usage based in information you enter about the vehicle type.
Yes, you can access our tracking system from your mobile phone or tablet by going to http://trackmyfleet.mobi
Yes, you can create an unlimited number of geofences in many different types of shapes and styles.
The data is stored on our servers for immediate access for 90 days before it is archived.